Every enquiry gets a quote. Every quote gets a follow-up.
Grahak helps stores stop losing sales between the enquiry and the order. Your team knows whom to call each day, and you know what's pending before the shop opens.
Email us for a free trialWe set it up with you. No card needed.
Where sales slip away
Most stores don't lose customers on price. They lose them in the quiet days after the customer walks out.
- The quote goes lateThe customer asked on Monday. By Thursday they have three other quotes.
- Nobody calls backThe quote went out, and everyone assumed someone else would follow up.
- You find out lastThe first you hear of it is when the customer has already bought elsewhere.
What changes in your store
Grahak runs on the phones your team already carries. Nothing to install at the counter, nothing to learn for weeks. It fits any store where customers ask, compare and come back before they buy.
- Hardware and building materials
- Tiles and sanitaryware
- Doors and windows
- Kitchens and interiors
- Furniture
- Electronics and appliances
- Jewellery
- Mobile phones
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No enquiry is forgotten
Every walk-in and phone enquiry is written down in seconds, by whoever took it.
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Your team knows whom to call
Each person starts the day with a short list of calls. Customers hear back on time.
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You see it all without asking
What's pending, what was won, what was lost and why, waiting for you every morning.
Know what's pending before the shop opens
You don't have to ask around the counter. Every morning you see which quotes are still open, which calls were missed and who is on them.
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Every call ends with what the customer said
"Call after the site visit", "wants a better price", "bought elsewhere". The next person picks up from there.
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Missed follow-ups don't stay hidden
Overdue calls are flagged with the name of whoever owns them, so you can step in that day.
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You learn why sales are lost
Price, delivery time, a shop closer to the site. Over a month you see the pattern, not just the total.